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Thinking in Public

Conversion insights, delivered occasionally. Field notes on Shopify, CRO, and building stores that actually sell.

Conversion insights, delivered occasionally. Field notes on Shopify, CRO, and building stores that actually sell.

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LATEST

Why Most DTC Brands Should Ignore Multi-Tenant Architecture (And What to Focus On Instead)

Ecommerce & DTC Strategy

Why Most DTC Brands Should Ignore Multi-Tenant Architecture (And What to Focus On Instead)

If you're running a DTC brand on Shopify, multi-tenant architecture is already solved. Here's where to focus your technical attention for actual revenue impact.

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5 min read

Why Your Podcast Transcripts Are a Wasted Distribution Asset (And How to Fix It)

Ecommerce & DTC Strategy

Why Your Podcast Transcripts Are a Wasted Distribution Asset (And How to Fix It)

Most DTC brands publish podcast transcripts as unreadable text dumps. Here's how to turn one recording into 8–12 funnel assets that build trust and feed paid campaigns.

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5 min read

Why Most Shopify Brands Are Leaving 40% of Their Review Value on the Table

Conversion Optimization

Why Most Shopify Brands Are Leaving 40% of Their Review Value on the Table

Brands scaling past $50K/month run 60-70% user-generated content in their paid mix because automated review collection creates ad creative, positioning data, and warmer leads at zero marginal cost.

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6 min read

Why a Seven-Figure Wholesale Brand Never Wrote a Business Plan

Ecommerce & DTC Strategy

Why a Seven-Figure Wholesale Brand Never Wrote a Business Plan

Marlyn Schiff built a seven-figure jewelry brand in Nordstrom without a business plan. What DTC founders miss when they start with tactics instead of brand foundation.

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5 min read

Why Sticky Positioning Fails Most Shopify Stores: The Screen Real Estate Problem

Conversion Optimization

Why Sticky Positioning Fails Most Shopify Stores: The Screen Real Estate Problem

CSS position: sticky keeps elements visible while scrolling, but most stores make the wrong elements sticky and lose conversion space on mobile. Here's how to choose.

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5 min read

Why Most DTC Brands Waste Their Best Conversion Asset: A UGC Framework That Actually Works

Conversion Optimization

Why Most DTC Brands Waste Their Best Conversion Asset: A UGC Framework That Actually Works

UGC campaigns fail because brands treat them as content volume plays instead of positioning validation and conversion tools. Here's how to deploy customer content at the exact funnel stages where trust gaps kill sales.

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6 min read

Why a $5,000 Grant and Church Parking Lots Beat Your Paid Ad Strategy

Ecommerce & DTC Strategy

Why a $5,000 Grant and Church Parking Lots Beat Your Paid Ad Strategy

Carmen Dianne and Kara Still turned a $5,000 grant into 80 vendors, Good Morning America, and a Dr. Dre partnership. Here's why their distribution model works better than your ad budget.

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5 min read

Why Most DTC Brands Should Ignore Affiliate Products (And What to Do Instead)

Conversion Optimization

Why Most DTC Brands Should Ignore Affiliate Products (And What to Do Instead)

For DTC brands doing $10K–$100K monthly, affiliate products solve the wrong problem. Here's why conversion work delivers 3-10x more revenue than adding affiliate inventory.

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6 min read

Why Most DTC Brands Are Still Leaving Subscription Revenue on the Table

Ecommerce & DTC Strategy

Why Most DTC Brands Are Still Leaving Subscription Revenue on the Table

Most Shopify brands add subscription tools at the wrong time and optimize for the wrong metrics. Here's how to evaluate timing, revenue model fit, and checkout friction before comparing features.

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7 min read

Why Your Shopify Customer Service Interactions Are Leaking Revenue (And How to Fix It)

Conversion Optimization

Why Your Shopify Customer Service Interactions Are Leaking Revenue (And How to Fix It)

Customer service complaints are conversion events disguised as support tickets. Learn the three-part framework that turns refund requests into repeat purchases and reduces acquisition costs.

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6 min read

Why 13 Shopify Brands Pivoted While Still Growing

Ecommerce & DTC Strategy

Why 13 Shopify Brands Pivoted While Still Growing

Thirteen DTC brands including LORE, Fly By Jing, and OSEA pivoted their positioning before revenue declined. Here's how to recognize when optimization won't fix a strategic misalignment.

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6 min read

Figs Reached $1B by Solving for Users, Not Buyers

Ecommerce & DTC Strategy

Figs Reached $1B by Solving for Users, Not Buyers

How Figs built a billion-dollar DTC brand by designing for 18 million healthcare workers ignored by traditional suppliers—and what that means for niche selection.

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5 min read

Why Meta's AI Training Strategy Fails Below $100K/Month in Revenue

AI & Ecommerce

Why Meta's AI Training Strategy Fails Below $100K/Month in Revenue

Meta captures billions of user interactions to train AI models. Your Shopify store has 10,000 visitors. Here's why enterprise AI infrastructure doesn't translate to DTC conversion problems.

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6 min read

Why Audience-First Brands Fail Without Product Defensibility

Ecommerce & DTC Strategy

Why Audience-First Brands Fail Without Product Defensibility

Drew Scott doubled Lone Fox's revenue by pivoting to one-of-a-kind vintage goods. The lesson: content builds attention, but only a hard-to-copy product converts it profitably.

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6 min read

OkCupid Gave Away 3 Million Photos to Train AI. Here's What That Means for Your Business.

AI & Ecommerce

OkCupid Gave Away 3 Million Photos to Train AI. Here's What That Means for Your Business.

OkCupid executives invested in an AI company, then handed over 3 million user photos to train its models. The FTC forced deletion years later. What this reveals about platform risk and how to reduce it.

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7 min read

Why Most Shopify Stores Are Using Email Marketing Objectives Wrong

Email Marketing

Why Most Shopify Stores Are Using Email Marketing Objectives Wrong

Shopify's seven email marketing objectives become useful only when you know which conversion stage is failing. Here's how to pick the one that will actually move revenue.

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6 min read

Why Your AI Project Will Probably Die After Proof of Concept

AI & Ecommerce

Why Your AI Project Will Probably Die After Proof of Concept

AI projects stall after POC because validation tests the tool in isolation, not whether your business can absorb it. Here's what implementation actually requires.

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5 min read

Why Most Shopify Email Strategies Fail Before the First Send

Email Marketing

Why Most Shopify Email Strategies Fail Before the First Send

Most Shopify stores send emails without clear objectives. Learn how to map every email to a conversion problem, audit what's actually working, and stop wasting send volume on tactics that don't move revenue.

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6 min read

Email Marketing Objectives Are Diagnostic Tools, Not Campaign Goals

Email Marketing

Email Marketing Objectives Are Diagnostic Tools, Not Campaign Goals

The seven email marketing objectives reveal where your conversion funnel is broken. Most Shopify stores track them as targets instead of using them to identify which part of the system is leaking revenue.

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5 min read

Why Your Email Marketing Objectives Should Start With Your Paid Ad Strategy

Email Marketing

Why Your Email Marketing Objectives Should Start With Your Paid Ad Strategy

Most DTC brands treat email and paid ads as separate channels. That's why ad spend evaporates after the first visit. Here's how to set email objectives that extend what your ads started.

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6 min read

When Your $200/Month AI Tool Starts Policing Your Work

AI & Ecommerce

When Your $200/Month AI Tool Starts Policing Your Work

Claude's premium tier blocks legitimate scraping work with embedded moral judgments. Paying customers now face automated refusals with no override—a new friction point most businesses haven't encountered yet.

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4 min read

Pattern Group's 40% Revenue Jump Means Nothing If Your Store Can't Convert

Conversion Optimization

Pattern Group's 40% Revenue Jump Means Nothing If Your Store Can't Convert

Pattern Group grew 40% in Q4 while most DTC brands stalled. The gap isn't traffic—it's what happens after the click. Here's what that means for your conversion rate.

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4 min read

OpenAI Just Quit Consumer Products. Here's Why That Should Scare DTC Founders.

AI & Ecommerce

OpenAI Just Quit Consumer Products. Here's Why That Should Scare DTC Founders.

OpenAI shut down Sora and lost two senior leaders because consumer unit economics don't work. If your DTC store has high CAC and low AOV, you're playing the same losing game.

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4 min read

Why AI Agents Won't Fix Your Conversion Problem

AI & Ecommerce

Why AI Agents Won't Fix Your Conversion Problem

Autonomous AI agents can't diagnose unclear positioning or mismatched messaging. If your store isn't converting, automation just means failing faster.

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4 min read

Why Your Product Photography Budget Might Be Wasted on the Wrong Problem

Conversion Optimization

Why Your Product Photography Budget Might Be Wasted on the Wrong Problem

E-commerce brands optimize ad creative while ignoring packaging—the physical touchpoint that determines repeat purchases. How to audit and fix the disconnect.

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6 min read

Why Most DTC Brands Should Ignore Affiliate Products (And What to Do Instead)

Conversion Optimization

How to Fix a Low Conversion Rate on Shopify (Step-by-Step)

How to diagnose and improve Shopify conversion rate without redesigning your entire store.

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8 min

Why Most DTC Brands Should Ignore Affiliate Products (And What to Do Instead)

Conversion Optimization

Why Your Shopify Store Isn’t Converting (And What to Check First)

What to check first before blaming traffic or redesigning.

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7 min

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© 2026 All right reserved

Book a call, and I’ll take care of the rest

© 2026 All right reserved

Book a call, and I’ll take care of the rest

© 2026 All right reserved